Case Study · 2026

EYE
OASIS

Web Design Shopify SEO Medical Device E-commerce
4–6
Week timeline
8st
Process steps
2aud
Audiences served
Before — EYEOASIS OLD (Draft)
↓ REBUILT BY SDM ↓
After — eye-oasis.com (Live)
"Far more comfortable and dependable than anything else I've tried. Highly recommend."
Jen
Verified Customer · EyeOasis
Client
Michael Zakaria
EyeOasis™ LLC
Services
Web Design · SEO
Timeline
4–6 Weeks
Year
2026
The Brief

THE
CHALLENGE

EyeOasis had a real product solving a real problem — a medical-grade sleeping tape for people with dry eye, lagophthalmos, and post-surgical eye conditions. But their existing Shopify site wasn't working. The design was generic, the typography was inconsistent, and there was no clear pathway for their second critical audience: eye care professionals seeking wholesale pricing. The site wasn't converting either group effectively.

Existing site looked like a default Shopify theme — no brand identity or visual distinction
Two distinct audiences (consumers + medical professionals) with no differentiated navigation or messaging
No dedicated wholesale or professional inquiry pathway — a significant missed revenue channel
No "How To Apply" page — leaving customers without critical product guidance post-purchase
Typography, color, and copy inconsistencies across pages undermining medical credibility
SEO foundations weak — metadata, heading structure, and page architecture all needed rebuilding
The Work

WHAT
WE DID

We rebuilt the EyeOasis Shopify site from the ground up — starting with the brand and working outward. The existing site was saved as "EYEOASIS OLD" (still visible as a Draft in their Shopify admin) while the new site launched as the live store. Everything changed: the visual identity, the typography system, the product page, the navigation architecture, and four entirely new pages.

The two-audience problem was solved with a clear navigation split and dedicated pages — one for direct consumers, one for optometrists and ophthalmologists seeking wholesale access and clinical materials. Both audiences now have a clear, purpose-built pathway from landing to conversion.

Two Audiences. One Site.
Consumers
  • Dry eye sufferers
  • Lagophthalmos patients
  • CPAP users
  • Post-surgical recovery
  • Menopause-related dry eye
Professionals
  • Optometrists
  • Ophthalmologists
  • Surgical facilities
  • Clinical staff
  • Wholesale buyers
01
Full Shopify Rebuild

Rebuilt the entire store from scratch. New homepage, product page, about page, and core structure — all aligned to the new brand identity. The old site saved as a draft for reference.

02
Brand & Typography Refresh

Rebuilt the visual system — fixed colour palette (medical blue + teal), consistent typography, logo integration, and a design language that communicates both clinical credibility and consumer warmth.

03
For Professionals Page

Built a dedicated page for eye care providers — professional network positioning, clinical use cases (anesthesia, post-surgical, lagophthalmos), and a clear pathway to wholesale inquiry.

04
Wholesale Page & Process

Created a complete wholesale channel — application flow, pricing structure communications, and a professional inquiry form. Opened a revenue channel that didn't exist before.

05
How To Apply Page

Step-by-step application guide with visual instructions. Reduces post-purchase confusion, improves product success rates, and decreases support volume.

06
SEO Rebuild

Rewrote all metadata, restructured heading hierarchy, and implemented semantic markup across all pages. Targeted keywords including lagophthalmos treatment, dry eye sleeping tape, and eye doctor referral.

Visual Transformation

BEFORE
& AFTER

Before — EYEOASIS OLD

The old Shopify theme: generic layout with stock blue styling, no clear brand identity, inconsistent typography, and product messaging that failed to communicate clinical credibility or differentiate EyeOasis from generic medical tape.

After — eye-oasis.com (Live)
Rebuilt EyeOasis homepage

The rebuilt site: warm, clinically-credible brand system with professional photography, empathy-led copy, and a dedicated For Professionals channel. Same product — completely different perception.

New Pages Built

PAGES
CREATED

For Professionals

Dedicated landing page for optometrists, ophthalmologists, and surgical facilities. Clinical use cases, professional trust signals, and a clear path to wholesale inquiry.

New Channel
Wholesale Page

Complete wholesale channel with professional pricing communications, application process, and inquiry form. Opened a B2B revenue stream the site had no pathway for previously.

B2B Revenue
How To Apply

Step-by-step visual application guide. Reduces post-purchase confusion, improves product success rates for new users, and cuts down on support inquiries.

User Success
Learning Center

Blog and educational content hub for dry eye conditions, lagophthalmos awareness, and product guidance — building organic search traffic and positioning EyeOasis as an authority.

SEO + Authority
Our Story Page

Founder story with empathy-driven narrative — built around the real human experience behind the product. Medical credibility paired with personal connection.

Trust Building
Rebuilt Homepage

Full homepage redesign — hero section, product benefits, comparison section (vs sleep masks vs medical tape), customer reviews integration, and dual CTA funnels.

Core Conversion
The Outcome

THE
RESULTS

The rebuilt site launched in 2025 and is live at eye-oasis.com. The site already has real customer reviews (3+ pages), Google verification, and Facebook domain verification in place. Traffic and revenue data will be updated here once 60–90 days of Shopify analytics are available.

📊 Results Coming Soon
The site launched at the end of the semester, so we're still in the early weeks of live traffic data. Shopify analytics, conversion rates, and wholesale inquiry volume will be updated here once we have meaningful numbers to share — check back soon.
Live
Site Status

Rebuilt Shopify store live at eye-oasis.com — international shipping to 25+ countries.

2→︎1
Audiences Served

Consumers and medical professionals now have dedicated, purpose-built pathways.

+4pg
New Pages

For Professionals, Wholesale, How To Apply, and Learning Center — all net new.

Coming·
Monthly Sessions

Shopify traffic data — to be updated 90 days post-launch.

Coming·
Conversion Rate

Shopify conversion data — to be updated post-launch.

3pg+
Customer Reviews

3+ pages of verified customer reviews live on the product page at launch.

Real Customer Voices

WHAT
THEY SAY

Far more comfortable and dependable than anything else I've tried. The shape is perfect, the tabs make removal easy, and it's gentle on my skin and eyelashes.

Jen
Managing menopause-related dry eye

These have been the most effective commercial solution I've found, and they're also the most affordable option compared to many products I have used.

Anonymous
Side sleeper with lagophthalmos

I've been using a mask for over 12 years. EyeOasis tape has been so much better — I wake up with eyes that feel as good as they do with EyeOasis tape.

LL
Verified customer · May 2026
The Founder's Story
Michael Zakaria is a Mechanical Engineer who has lived with partial facial paralysis since birth. After years of failed solutions, he engineered a better answer. That's how EyeOasis was born.
Michael Zakaria
Founder, EyeOasis™ · Houston, TX
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